RETURN & REFUND
Welcome to Taskcraft . We appreciate your business and strive to provide the best possible service. Our return policy is designed to ensure your satisfaction with our products and services. Please review the following guidelines carefully
1. Eligibility for Returns
- Timeframe: Returns must be requested within 30 days of the delivery date.
- Condition: Products must be in their original condition, unused, and in their original packaging.
- Proof of Purchase: A valid receipt or proof of purchase is required for all returns.
2. Non-Returnable Items
- Customized Items: Products that have been customized or personalized.
- Digital Products: Software, e-books, and other digital downloads.
- Health and Safety Items: Products like headphones and earplugs cannot be returned if opened.
3. How to Return an Item
- Step 1: Contact our customer service team at support@taskcraft.com to initiate the return process.
- Step 2: Provide your order number, the item(s) you wish to return, and the reason for the return.
- Step 3: Our team will provide you with a Return Merchandise Authorization (RMA) number and return shipping instructions.
4. Shipping
- Customer Responsibility: Customers are responsible for return shipping costs.
- Original Shipping Costs: Original shipping costs are non-refundable unless the return is due to our error.
5. Refund Process
- Inspection: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Refund Method: Approved refunds will be processed to the original method of payment within 7-10 business days.
Return Policy for Laptop Repair Services
1. Service Guarantee
- Timeframe: Our repair services come with a 90-day warranty from the date of service completion.
- Scope: This warranty covers any defects in materials or workmanship.
2. Eligibility for Service Returns
- Condition: If the issue reoccurs within the warranty period, we will provide additional repair services at no extra cost.
- Proof of Service: A valid service receipt or proof of service is required for warranty claims.
3. How to Request a Warranty Service
- Step 1: Contact our customer service team at support@taskcraft.com to report the issue.
- Step 2: Provide your service receipt number, details of the issue, and any relevant information about the problem.
- Step 3: Our team will arrange a return or on-site service appointment based on your location and the nature of the issue.
Contact Us+91-9671611024
If you have any questions about our return policy or need assistance, please do not hesitate to contact our customer service team:
- Email: irfanmohdo60@rediffmail.com
- Phone: +91-9671611024
We value your feedback and are committed to ensuring your satisfaction with Taskcraft.
Thank you for choosing Taskcraft!